Skills Development

Develop your workforce through skills development. Investing in employee skills development can improve productivity and reduce employee turnover.

Upskilling or Reskilling your Employees

Employee skills development is the process during which employees, with the support of their employer, go through professional training to learn new skills or provide updates on existing skills to support the organisation’s goals.

Employers who invest in staff development help their employees hone strengths and grow skills, which better equips them for their current roles.

Not only does it offer opportunities for staff to improve their skills, but it also helps employers to enhance employee productivity and improve the organisational culture.

Law Focus @ Work offer a diverse range of skills courses, including managerial courses, computer courses, business skills, health & safety and much more. We are also a Services SETA accredited skills development provider.Β 

Employee Retention & Attraction

The hiring and retention of talent can be an ongoing challenge for employers, however one way to retain your staff is by providing them with skills development opportunities. Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills.

Training Future Leaders

Acquiring leadership talent can start from the initial acquisition, or human resources professionals can select current employees as managerial candidates.

Increased Workplace Engagement

When employees know they have a supportive employer, they are more engaged and enthusiastic about performing at a high level.Β 

National Certificate

Services SETA Accredited

NQF 5 is an entry level nationally recognised qualification that enables employees with the skills they need to start or further their careers.

Short Courses

We offer a range of short courses focused on developing of workplace skills.Β 

These short courses do not take long to complete and are more affordable than accredited courses.

Training Venue Hire

Book our fully equippedΒ 12 seater training facility for your employee’s training classes.

Includes Wifi, air conditioning, overhead projector, secure parking and catering options.

Services SETA Accredited Course

National Certificate

Labour Relations Practice

This Qualification is the second step in a learning pathway that underpins a career in the Labour Relations arena. A large number of the competencies developed in the Qualification is rooted in actual workplace practice and should lead to greater productivity resulting from the improved performance by the learner, due to the integration of the knowledge mastered with workplace practice.

COURSE INFORMATION

SAQA Qualification ID: 93993 LP: 48641

NQF Level: 05

Credits: 121

Qualification Admission Requirements:

  • Grade 12 (NQF Level 4 or equivalent)
  • Communication at NQF Level 4; Mathematical Literacy at NQF Level 4.

Target Market:

This qualification is intended for those wishing to pursue a career in Human Resources or Employee Relations.

Duration: Full-time students can complete the qualification in one academic year and Part-time students can complete it in 2 academic years.

Training Method:

Online learning (Material and submission will be done online)

Learning Material:

Students will have online access to their study material which will include a study guide, self-assessments and relevant additional resources.

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Exit Level Outcomes

Exit Level Outcomes

  • Communicate effectively in the workplace with internal and external clients.
  • Screen and refer cases.
  • Operate the case management process and manage the flow of information.
  • Apply knowledge of applicable Labour legislation to real or simulated cases.
  • Apply the Rules of the Commission for Conciliation, Mediation and Arbitration.
  • Understand the regulations of the Labour Relations Act relating to Collective Agreements and Bargaining Councils.
  • Analyse referred disputes and select appropriate resolution process.
    Apply knowledge of the Compensation for Occupational Injury and Disease Act of 1993 (COIDA).
  • Demonstrate an understanding of the transformative elements of the Human Resource Development Legislation.
  • Conduct a pre-conciliation by telephone.

Short Courses

Short courses are not formal qualifications such as certificates, diplomas and degrees,
but are designed to meet specific learning needs in the workplace. Sometimes employees need to complete shorter learning programmes to fill an immediate gap or to update their knowledge.

Let your employees explore new career paths, improve their current skills set, or unlock their creative talents with our short courses.

Computer Skills Courses

Course NameDuration
Microsoft Word, introduction1 day
Microsoft Word, intermediate1 day
Microsoft Excel, level 11 day
Microsoft Excel, level 21 day
Microsoft Excel, level 31 day
Microsoft Powerpoint, intermediate1 day
Microsoft Access2 days

Employee Relations & Labour Law Skills Courses

Course NameDuration
Conflict resolution and in the CCMA
Chairing disciplinary hearing
Demonstrated knowledge and insight into the Compensation for Occupational Injury and Disease Act 130 of 1993 (COIDA)1 day
Analyse complaints and reports relating to referred disputes and select appropriate resolution system
2 days
Demonstrate knowledge and application of ethical conduct in a business environment
Conduct a pre-conciliation by telephone in terms of the CCMA rules1 day
Demonstrate an understanding of professional values and ethics2 days
Demonstrate and apply an understanding of bargaining council rules2 days
Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997)2 days
Demonstrate and apply an understanding of the CCMA rules2 days
Demonstrate and apply an understanding of the Labour Relations Act (act 66 of 1995)4 days
Demonstrate and apply an understanding of the labour relations act with respects to collective agreements and bargaining councils3 days
Facilitate learning (using a variety of given methodologies)4 days
Implement systems to meet the flow of information in a team, department or division2 days
Instituting discipline and facilitating grievance2 days
Introduction to NQF, SAQA and the Skills Development Act 97 of 19981 day
Interpret and apply collective agreements3 days
Interpret and manage conflict within the workplace3 days
Operate the case management process1 day
Skills development facilitator2 days
Screen and allocate referrals3 days
Conduct mediation in situations that require advanced skills5 days
Understanding workplace forums2 days
Employment Equity Committee1 day

Health Safety & Environmental Courses

Course NameDuration
Accident / incident investigation1 day
Conduct an investigation into workplace incidents3 days
Advanced health and safety3 days
HIV/AIDS awareness1 day
Apply health and safety to a workplace1 day
Asbestos awareness1 day
Basic hand tool safety1 day
Basic health and safety1 day
Behavioural based safety1 day
The Compensation for Occupational Injuries and Diseases Act (COIDA) of 130 of 19931 day
COIDA – submission of claims1 day
Construction regulations2 days
Contractor management1 day
Environmental awareness1 day
Ergonomic principals1 day
Food hygiene1 day
General health & safety1 day
Grinding safety1 day
Guillotines1 day
Hand safety and injury prevention1 day
Use and maintain hand tools on a construction site3 days
Hazardous chemical handling1 day
Hazchem – control workplace hazards and risks2 days
Health & safety awareness1 day
Health and safety principles in the workplace2 days
Health and safety representative1 day
Health and safety representative functions2 days
Hazard identification and risk assessment (HIRA)1 day
Conduct a continuous risk assessment in the workplace2 days
Maintain occupational health, safety and housekeeping1 day
Investigate safety, health and environmental incidents3 days
Legal liability (OHS act)2 days
Lock out procedures1 day
Mines health & safety act1 day
Noise induced hearing loss2 days
Occupational health & safety legislation2 days
Occupational health and safety act 85 of 1993 (OHS act)1 day
OHS act for managers1 day
OHS act and regulations2 days
Oil spills1 day
Permit to work1 day
Personal protective equipment1 day
Planned task observation2 days
Portable electrical power tools2 days
Pre-job planning1 day
Pre-job planning, risk assessment and job observation1 day
Racking and stacking1 day
Risk assessment – baseline5 days
Root cause analysis3 days
Sexual harassments in the workplace
Safety committee / chairperson1 day
Safety for supervisors1 day
Safety induction1 day
Safety officer course (OHS act)10 days
Task analysis and safe work procedures1 day
Waste management2 days
Welding safety1 day
Technical and general skills

Emergency Preparedness Courses

Course NameDuration
Advanced fire fighting2 days
Anti hi-jacking1 day
Apply fire fighting techniques2 days
Perform basic fire fighting1 day
Basic first aid1 day
Perform basic life support and first aid procedures2 days
Breathing apparatus2 days
Emergency preparedness1 day
Evacuation drill1 day
Evacuation warden (co-ordinater)1 day
Emergency preparedness and response procedures3 days
Fire marshal1 day
Provide risk based primary emergency care/first aid4 days
First aid level 12 days
First aid level 22 days
First aid level 31 day
First aid level 1 and 2 combined4 days
First aid level 1, 2 and 3 combined5 days
Medical first aid at sea stcw a-vi/4-13 days
Refresher medical first aid at sea stcw a-vi/4-12 days
Elementary medical first aid stcw a-vi/1-32 days

Business Skills Courses

Course NameDuration
Basic financial understanding1 day
Business and report writing skills2 day
Business communication2 day
Call centre2 day
Customer service2 day
Corporate governance2 day
Introduction to business finance3 day
Office and clerical skills5 day
Problem solving2 day
Presentation skills2 day
Plan and conduct effective meetings1 day
Selling skills2 day
Team work development2 day
Time management1 day
Telephone skills & etiquette1 day
Use the writing process to compose texts required in the business environment3 day
Analyse and communicate workplace data3 day
Apply workplace communication skills5 day

Managerial and Supervisory Skills Courses

Course NameDuration
Basic introduction to project management
Controlling and productivity
Decision making1 day
Delegating1 day
Diversity awareness and conflict resolution
Financial skills for the non-financial manager2 days
Generic management and leadership3 days
Introduction to coaching
Business leadership
Manage customer services
Manage change2 days
Managing individual and team performance2 days
Managing HIC/AIDS1 day
Managing performance effectively2 days
Managing a small business
Motivating a team1 day
Negotiating skills and influencing3 days
New venture creation and start up
Performance management
Planning and organizing2 days
Project management5 days
Problem solving for productivity
Retail security management
Strategic planning2 days
Marketing & selling skills2 days
Visionary and creative thinking skills2 days
Introduction to supervision2 days
Organising and productivity
Supervisory essentials4 days
Supervising workplace performance3 days
The ABC of supervising

Interpersonal Skills Courses

Course NameDuration
Assertive behaviour2 days
Basic self-management2 days
Emotional intelligence2 days
Workplace & interpersonal communication2 days

Frequently Asked Questions

How many students are in each class?

All courses have a minimum attendance limit of 6 students per class.

Classes held at our onsite training facility can accommodate up to 12 students per class.

Larger classes can be arranged for employers who prefer to have classes at their premises or at another larger training facility.

What study methods are available?

Employers can choose between two study methods for their employees:

Method 1: In-Person Classes

Employees must attend a physical class with a course lecturer. Classes can be held at the employer’s premises, the Law Focus @ Work training facility of any equipped training facility hired by the employer for training purposes.

*Method 2: Online Classes

Distance learning with downloadable study material and internet support teaching with our course lecturer.

* Not all our courses are available for online learning yet, please contact us to confirm which classes can be attended online.

What skills or prior knowledge do employees need before enrolling?

Most courses welcome complete beginners, though some require experience with a specific subject or a minimum NFQ qualification. Each course’s description will say if additional experience or qualification is needed, and you are welcome to enquire if you are unsure.

Proficiency in English is required for all courses.

What study material (textbooks/stationery/software) is needed?

Fees include textbooks and course papers, but excludes stationary and software (MS Word, Excel, etc.).Β 

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